33mmr Privacy Policy

This page clearly explains how 33mmr collects, uses, and protects your personal information.

Last Updated: 30 October 2026

This Privacy Policy applies to all players in Myanmar who use the 33mmr platform. By registering an account, logging in, or using our services, you are considered to have agreed to the terms of this policy. Our services are protected with SSL encryption technology, and we are committed to always handling your personal information with care.

1. Collection of Personal Information

33mmr collects only the personal information necessary to provide services and manage player accounts. The data we collect is described below.

1.1 Information you provide directly

Name, date of birth, and contact details provided when registering an account
Username and password used to log in
Bank account or payment details provided for deposits and withdrawals
Records sent to us when contacting customer support
Identity documents such as a National Registration Card (NRC) submitted for KYC (Know Your Customer) verification

1.2 Information collected automatically

IP address and device type information collected when accessing the platform
Browser type, operating system, and language settings
Game history, payment records, and activity on the platform
Data collected from cookies and similar digital tracking tools

2. How We Use Your Personal Data

We use the personal data we collect only for the following purposes.

To create, verify, and manage accounts
To process deposits and withdrawals
To protect player security and prevent fraud
To meet legal compliance requirements (AML — Anti-Money Laundering)
To provide 24/7 Live Chat and Email support
To improve the platform's services
To send you service-related updates (you may opt out at any time)

3. Sharing and Disclosure of Personal Data

33mmr never sells, rents, or trades your personal data to third parties. However, we may share data in the following situations.

3.1 Service Providers

Payment service providers we work with (KBZPay, Wave Money, AYA Pay, banks) will handle your financial information only to process deposits and withdrawals, and are bound by their own privacy policies.

3.2 Legal Requirements

We may disclose data when required by law or in response to a valid request from legal authorities. We will only do so where permitted by law and will make every effort to notify you where possible.

3.3 Business Transfers

If the platform is merged or acquired, we will notify you in advance that personal data may be transferred, and data protection policies will continue to apply.

4. Use of Cookies

The 33mmr platform uses cookies to improve your browsing experience. Cookies are small data files stored in your browser that help the platform run smoothly.

Essential Cookies: Required for account login and security checks
Functional Cookies: Remember your language settings and platform preferences
Analytics Cookies: Used to understand how players use the platform and to improve our services

You can disable cookies in your browser settings. However, disabling essential cookies may affect how some features of the platform work.

5. Data Retention and Deletion

We will retain a player's personal data for as long as we are providing services to them. After an account is closed, we may retain data for an additional period as required by law to meet legal obligations, maintain financial records, and support fraud prevention.

Once the data retention period ends, we will securely and permanently delete personal data or anonymise it so it can no longer be linked to any individual.

6. Data Security Measures

33mmr protects your personal data with high-level technical security measures.

TLS/SSL Encryption — all data transfers are protected by encryption
Payment data is stored in environments that comply with PCI-DSS standards
Regular security audits are conducted
Access Control — personal data can only be accessed by staff who need it to do their jobs
Two-Factor Authentication is built into the platform login process

Despite these protections, we acknowledge that data transfers over the internet cannot be 100% secure. We will do our best to protect your data, and in the event of a data breach, we will notify you within the timeframe required by law.

7. Players' Rights

Regarding our personal data services, you have the following rights:

Right to Access: You can request the personal data we hold about you
Right to Rectification: You can request correction of any inaccurate personal data
Right to Erasure: You can request deletion of your personal data, unless legal restrictions apply
Right to Restriction: You can request that certain data processing be restricted
Right to Object: You can object to data processing carried out for advertising purposes
Right to Data Portability: You can request your data in a widely usable format

To exercise these rights, you can contact us by email: [email protected]

8. Protection of Children's Personal Data

33mmr services are for adults aged 21+ only. If we become aware that we hold personal data of anyone under 21, we will immediately delete their data and close their account. If parents or guardians discover such a situation, please notify us by email right away.

9. Data Transfers to Third Countries

Some service providers we work with may be located outside Myanmar. When transferring data in such cases, we enter into data protection agreements to ensure that personal data is handled securely.

10. Changes to This Policy

We may update this privacy policy as needed. For significant changes, we will notify you by email or through an announcement on the platform. Continued use of the platform after any update is considered acceptance of the new policy. The date of the latest revision is shown at the top of the page.

11. Contact Us

For questions about this privacy policy or to exercise your personal data rights at 33mmr, you can reach us at:

Email: [email protected]
24/7 Live Chat: Click the Live Chat button on the platform to contact us in Burmese

We will do our best to handle your request as quickly as possible, and matters related to personal data protection will be given priority.

FAQ

What You Should Know About Personal Data Protection

33mmr protects all data transfers using TLS/SSL encryption technology. Payment data is stored in compliance with PCI-DSS standards, with access controls and regular security checks in place. Your personal information is never sold to third parties.

Yes. Where there are no legal restrictions, you can request deletion of your personal information. However, where legal requirements apply (such as financial records), some data must be retained for the legally required period. You can submit a request by emailing [email protected].

33mmr handles KBZPay, Wave Money, AYA Pay, and bank account data in compliance with PCI-DSS security standards. Payment data is not stored directly on our servers — all transactions are processed through licensed payment service providers.

We may send you information related to our services. If you do not wish to receive this, you can opt out by contacting us via email or 24/7 Live Chat. We never sell or share your data with third parties for advertising purposes.

For significant changes, we will notify you in advance by email and post a notice on the platform for an extended period. The "Last Updated" date at the top of this Privacy Policy page will also reflect any changes, so you can check it at any time.

We retain your data for as long as we are providing services to you. After account closure, some data such as financial records may be retained for the legally required period due to legal obligations. Once that period ends, the data will be securely deleted or anonymised.

For privacy-related enquiries or complaints, you can email us at [email protected]. You can also contact us directly in Myanmar language via 24/7 Live Chat on the platform. We take your concerns seriously and will work to resolve them.