RESPONSIBLE GAMING
33mmr's Responsible Gambling Policy
Gambling should be for entertainment only. At 33mmr, the health, financial safety, and wellbeing of our players is always the top priority.
We commit to always protecting our players
Player safety is our core responsibility at 33mmr. We commit to making gambling an enjoyable form of entertainment and have prepared a range of tools to support that. We guarantee that every player can set controls over their play, take proper breaks, and access help whenever needed.
Gambling cannot cure illness and it will not solve financial problems. It is a form of entertainment and you should never play with more than you can afford to lose. Use the tools and tips on this page to keep good control over your gambling.
6 Principles of Responsible Gambling
Age 21+ only
To play at 33mmr you must be at least 21 years old. Date of birth is verified at registration to prevent underage players from joining.
Deposit Limits
Players can set their own limit on how much they deposit per day, per week, or per month. Use this tool to maintain healthy control over your spending.
Time-Out
You can temporarily pause your play for one week to one month. During the Time-Out period you will not be able to log in and play, giving you space to reflect calmly.
Self-Exclusion
If you want to stop playing for a longer period, you can use the Self-Exclusion tool. You can exclude yourself for 3 months, 6 months, or 1 year, and you will not be able to play during that period.
Self-Assessment
Review your gambling habits regularly. If gambling no longer feels fun and starts to feel like a burden, seek support right away.
24/7 Support
For any questions about gambling, you can reach us anytime via 24/7 Live Chat or email. Support is available in Burmese and we are always ready to respond.
Warning Signs of Problem Gambling
If you recognise one or more of the signs below in yourself, take a closer look at your gambling habits and contact us if needed.
Tools to help you stay in control, supported by 33mmr
Deposit Limits
You can request a daily, weekly or monthly deposit limit from Support. A limit can be decreased immediately, but increasing it takes 24 hours to take effect.
Loss Limit
You can set in advance how much you are allowed to lose within a given period. Once that amount is reached, play will be paused temporarily.
Session Time Limit
You can set a session time limit to track how long you play in one sitting. A reminder will appear when the time is up.
Gaming History
You can review your betting history and transaction records in your account. Use this information to assess your own gambling habits openly.
Build healthy gambling habits
Healthy gambling means setting a clear budget and playing only within your limits. Follow these guidelines —
- Only gamble with money you can afford to lose, and never use money set aside for your family or essential expenses.
- Set a time limit before you start playing and stop when that time is reached.
- Be aware that chasing losses by continuing to play can lead to even greater losses.
- Do not rely on gambling as a source of income.
- Avoid gambling when you are drinking or under stress.
- Parents should be careful not to let children use their phone or computer for gambling.
If you have a gambling problem, contact us
Contact us via Live Chat
You can reach our Customer Support team instantly in Burmese through our 24/7 Live Chat service. Feel free to discuss any questions related to gambling problems openly.
Contact us via Email
You can email [email protected] to request self-exclusion, a deposit limit, or any other support related to your gambling.
Account Protection
If you request Self-Exclusion or a Time-Out, our Support team will apply the restriction to your account within 24 hours. The restriction can only be removed at the request of the person who requested it.
Play responsibly and enjoy yourself at 33mmr
Always remember that gambling is for entertainment only. Use the tools we have provided to keep your experience enjoyable.
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